Tell us what you think of our services - Our Customer Service and Contact Centres - Rochdale Borough Council

Our Customer Service and Contact Centres

We are improving our Customer Service and Contact Centres and are keen to understand your views and opinions.

Once you have completed your response please scroll to the bottom and click continue.

1. How satisfied are you with the customer service provided by Rochdale Council?

Please provide any comments below:

2. How do you prefer to find help, information and support about council services?

Website Social Media Council building Face to face Telephone Email

Other (please specify):

3. Have you experienced any challenges when trying to contact or get help from the council?

Yes No

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4. How satisfied are you that the council listens and responds to your concerns or feeback?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know

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5. What improvements if any would you make to the service?

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